Questions?
We Have Answers.

Walk-ins are welcome for most services. For bridal consultations and insurance restoration assessments, we recommend booking ahead so the right specialist is available to review your garments with you.

Our facility is in Detroit, Michigan. We proudly serve customers from across Metro Detroit — including Birmingham, Troy, Rochester Hills, Bloomfield Hills, Royal Oak, and Grosse Pointe. See our contact page for directions and hours.

Monday through Saturday, 7:00am – 7:00pm. We are closed on Sundays.

We handle virtually every fabric and garment type: wool, silk, cashmere, linen, cotton, polyester, chiffon, organza, velvet, leather, and suede. Garments include everyday clothing, suits, tuxedos, wedding gowns, dresses, coats, comforters, bedding, drapery, and more. If you are unsure about a specific item, contact us and we will advise you on the best care approach.

Yes. Our tailors handle a wide range of alterations from simple hem adjustments to complete garment resizing. We also specialize in bridal alterations. Walk-ins are welcome for most alteration consultations, though we recommend calling ahead for wedding gown fittings to ensure our head tailor is available.

We stand behind every order, 100%. If you are not completely satisfied with your cleaned garments, bring them back within 48 hours and we will re-clean them at no additional charge. No debates, no conditions. Your satisfaction is non-negotiable for us.

As soon as possible — ideally within 4–6 weeks of your wedding. Many stains are invisible immediately after the event but begin to yellow and oxidize as time passes. The sooner we begin treating them, the better the result. We have worked on gowns brought in years later, but early treatment always yields the best outcomes.

Most bridal gown cleaning and preservation takes 2–4 weeks. This allows adequate time for thorough stain treatment, careful cleaning, hand-finishing, and proper archival packaging. Rush service is available in some cases — please ask us during your consultation.

Our preservation process has five stages: full gown inspection, stain pre-treatment, professional cleaning, hand-finishing and re-inspection, and archival packaging. The final packaging uses acid-free tissue, an oxygen-free environment, and an archival-grade box with an inspection window so you can see your gown without opening the seal.

We have exceptional success with even difficult bridal stains — including red wine, champagne, food, and grass. We cannot guarantee 100% removal of every stain in every circumstance, particularly stains that have been set for a long period. However, we will always be completely transparent with you about realistic expectations before we begin, and we will never charge you for a result that does not meet the standards we agreed on.

Yes. We offer a complimentary bridal consultation where we will examine your gown, discuss cleaning and preservation options, explain our process, and answer every question you have — with no obligation and no pressure. Schedule yours through our Bridal Consultation page.

Yes. We work with restaurants, hotels, medical offices, salons, spas, corporate offices, schools, and nonprofits throughout Metro Detroit. Commercial accounts receive dedicated scheduling, volume pricing, priority processing, and a dedicated account manager.

Commercial pricing is customized based on your volume, frequency, garment types, and service requirements. We offer competitive per-item pricing with volume discounts for high-frequency accounts. Contact us for a free commercial quote — we respond within one business day.